Privacy Policy

1. Introduction

Suelto Creditante Opiniones ("Suelto Creditante Opiniones", "we", "us", or "our") provides AI-driven data analysis and decision-optimisation services for investors and business decision-makers. This Privacy Policy applies to information collected through our website, related domains, and any associated services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with the Services:

• Contact information you provide, such as name, email address, company name, and job title, for example when requesting access or submitting a contact form.
• Account and usage data generated when you use our platform, including login activity, feature usage, and preferences.
• Technical data such as IP address, browser type, device information, and general location, collected automatically through server logs and similar technologies.
• Cookies and similar technologies used to operate and improve the website, as described in Section 5 below.
• Communications you send to us, including support requests, feedback, and correspondence.

3. How We Use Information

We use the information we collect for purposes that may include:

• Providing, maintaining, and improving the Services and related features.
• Responding to inquiries, requests for access, and support communications.
• Personalising content, dashboards, and reporting relevant to your use of the platform.
• Monitoring, analysing, and safeguarding the security and performance of our systems.
• Complying with legal obligations and enforcing our agreements and policies.
• Sending administrative communications, such as updates to this Policy or our Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: performance of a contract with you, our legitimate interests in operating and improving the Services, your consent where required, and compliance with legal obligations to which we are subject. The specific basis relied upon will depend on the nature of the processing activity.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognise your browser, remember preferences, and understand how the Services are used. You can typically control or disable cookies through your browser settings; however, doing so may affect the functionality of the website. Where required by applicable law, we will request your consent before placing non-essential cookies.

6. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and vendors who perform functions on our behalf, such as hosting, analytics, and communication tools, under appropriate confidentiality and data protection terms.
• With professional advisors, such as legal or financial consultants, where necessary.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to appropriate safeguards.
• Where required to comply with applicable law, regulation, legal process, or governmental request.
• With your consent or at your direction.

7. International Data Transfers

Suelto Creditante Opiniones is based in Germany. If information is transferred to countries outside the European Economic Area, we will take steps intended to ensure that such transfers comply with applicable data protection law, including the use of appropriate contractual safeguards where required.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the length of our relationship with you, our legal and contractual obligations, and applicable statutory limitation periods.

9. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

10. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request portability of information you have provided to us.
• Withdraw consent, where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our Services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Policy on this page and update the "Last updated" date accordingly. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.